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Certificates

Independently audited management systems and the standards we meet. The documents for supplier onboarding are here.

ISO management systems

ISO 9001:2015

Quality management system

Scope of the certificate
Service and repair of electronic devices (mobile phones, laptops, tablets, game consoles, TVs, power tools, e-mobility devices) and device refurbishment and logistics for business partners.

A copy of the certificate is sent to business partners on request.

ISO 14001:2015

Environmental management system

Scope of the certificate
Environmental management in the service, repair and refurbishment of electronic devices: separate collection and hand-over of e-waste, batteries and packaging, energy use control.

A copy of the certificate is sent to business partners on request.

Other standards and awards

  • CSR Awards 2025
    Best IT Repair & Refurbishment Specialists 2025, Europe; Sustainable Aftersales Excellence Award 2025
    AI Global Media, CSR Awards 2025
    PDF
  • CSR Awards 2024
    Best IT Repair & Refurbishment Specialists, Europe; Circular Economy Excellence Award
    AI Global Media, CSR Awards 2024
    PDF
  • HDI certified
    Certified helpdesk / support
  • ESD / EPA
    Certified workspaces
  • WEEE compliant
    Compliant physical data destruction
  • InfoSec 5
    Military-standard data erasure

Request the certificate

For supplier onboarding, a tender or an audit we send the certificates on request, together with a data processing agreement.

Certified Quality and Environmental Excellence in Electronics Repair

Holding ISO 9001:2015 and ISO 14001:2015 certifications means that every process at KRON Servis adheres to rigorous international standards. From individual walk-in repairs to reverse logistics for European insurance and retail partners, our certified facilities deliver dependable results with an industry-leading repeat repair rate of just 0.9% across more than 3,284 devices processed monthly.

Audited Workspaces and Responsible Procedures

Whether you require professional phone repair Slovenia services, corporate IT maintenance, or precision laptop repair Slovenia solutions, we safeguard your hardware inside dedicated ESD and EPA workspaces:

  • Original components: repairs utilize genuine OEM parts backed by a comprehensive 12-month warranty.
  • Transparent evaluation: expert device diagnostics are provided at 25 € with VAT included.
  • Data protection and sustainability: certified data erasure meeting InfoSec 5 guidelines combined with WEEE compliant recycling.
  • Full order visibility: customers and corporate managers can review real-time progress via our repair status tracking tool.

Explore our transparent pricing overview or learn more about our broad range of repair services for consumer and enterprise hardware. If you are searching for dependable phone repair Ljubljana support or European logistics integration, submit your request through our contact form or send an email to questions@kron.si. You can also visit our service centers in Ljubljana and Maribor every weekday between 8:00 and 16:00.

  • 12-month warranty
  • Original (OEM) parts
  • Your data kept confidential
  • Loaner device for mail-in repairs
  • 3,284+ devices per month