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Certificates

Independently audited management systems and the standards we meet. The documents for supplier onboarding are here.

ISO management systems

ISO 9001:2015

Scope of the certificate: Service and repair of electronic devices (mobile phones, laptops, tablets, game consoles, TVs, power tools, e-mobility devices) and device refurbishment and logistics for business partners.

A copy of the certificate is sent to business partners on request.

ISO 14001:2015

Scope of the certificate: Environmental management in the service, repair and refurbishment of electronic devices: separate collection and hand-over of e-waste, batteries and packaging, energy use control.

A copy of the certificate is sent to business partners on request.

Other standards and awards

CSR Awards 2025
Best IT Repair & Refurbishment Specialists 2025, Europe; Sustainable Aftersales Excellence Award 2025
AI Global Media, CSR Awards 2025
PDF
CSR Awards 2024
Best IT Repair & Refurbishment Specialists, Europe; Circular Economy Excellence Award
AI Global Media, CSR Awards 2024
PDF
HDI certified
Certified helpdesk / support
ESD / EPA
Certified workspaces
WEEE compliant
Compliant physical data destruction
InfoSec 5
Military-standard data erasure

For supplier onboarding, a tender or an audit we send the certificates on request, together with a data processing agreement.