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Get in touch

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4.9/5customer rating
2locations: Maribor and Ljubljana
30+years of experience

Contact

questions@kron.si
Working Hours: Mon-Fri: 8:00 - 16:00

Locations

Open in Google Maps: Maribor

Free parking in the courtyard in front of the premises (Zagrebška cesta 83a).

Phone: +386 (0)30 685 808

Approximate shipping costs

Phones / tablets~1 kg5 €
Laptops~3 kg8 €
Consoles~4 kg8 €
E-scooters~14 kg20 €
Power tools~4 kg8 €

Prices are approximate (based on parcel weight) and cover one-way shipping to our service. Walk-in drop-off is free.

Quality management

ISO 9001:2015

Environmental management

ISO 14001:2015

More about the certificates

Quick Tips

No appointment needed - drop by anytime
Most repairs within 24 hours if parts are in stock
Diagnostics €30 incl. VAT
12-month warranty on labour

Repair enquiry

Device already with us?Check the repair status and message us right there. It goes straight to your repair.Check status and message us

What do you need?

A repair also needs your device details and address.

First Name *

Last Name *

Email *

Phone *

Street & Number *

ZIP Code *

City *

I need a company invoice

Device

Brand *

Model *

IMEI / S/N

Dial *#06# on your phone to display the IMEI.

Delivery Method

Warranty Status

Fault Description *

Back up your data before the repair

We no longer offer a data preservation service. Backing up the content of your device is yours to do, and it has to happen before you hand the device over.

Data can be erased
A repair can erase your data permanently. Even a small job, a mainboard or storage replacement, or a factory reset required by the manufacturer, takes the content with it.
Sign out, remove the cards
Sign out of your accounts (Find My iPhone, Google account and similar) and take out the SIM and memory card. The less personal data left on the device, the better.
Access only for diagnostics
We open the content of your device only when diagnosing or testing the repair requires it, and only as far as it requires. We make no copies and keep nothing afterwards.

See the privacy policy and the terms and conditions, which state that the service assumes no responsibility for the data on your device.

I understand that backing up my data is my responsibility and that KRON IT is not liable for data lost during the repair and may also erase the data.

Attach Files

JPG, PNG, HEIC, HEIF, AVIF, WEBP, GIF, PDF (max 12MB)

Your Trusted EU Electronics Repair Partner Contact

Welcome to KRON Servis, your specialized partner for B2B electronic device repairs across the European Union. Whether you need reliable phone repair Slovenia services or comprehensive IT asset disposition, we are here to help. For all inquiries, please first use our dedicated contact form on the contact page. Alternatively, you can reach us via email at questions@kron.si. We prioritize written communication to ensure every request is documented and handled efficiently by our expert technicians.

Device Drop-off and Business Hours

If you are located locally, you can visit our service centers. We offer expert phone repair Ljubljana at Vilharjeva cesta 29, 1000 Ljubljana, and our main hub is at Zagrebška cesta 83a, 2000 Maribor. Our official business hours are Monday to Friday, from 8:00 to 16:00. For our B2B partners, we provide seamless EU-wide reverse logistics via GLS, UPS, and DPD. You can easily track your ongoing service requests through our repair status portal.

Transparent Pricing and Quality Assurance

We pride ourselves on a 0.9% rework rate and process over 3,284 devices monthly. Every repair process begins with a thorough diagnostic assessment priced at 30 € including VAT. Key benefits of our service include:

Strict use of OEM parts with a 12-month warranty on all repairs.
Expertise in modern technology, including humanoid robots.
Clear B2B solutions detailed on our services page and standard rates on our pricing page.

For technical insights, feel free to browse our repair guides.