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Common problems and solutions

Battery drains fast

If your device no longer lasts the day or shuts down at 20–30%, the battery is likely worn out. Replacement takes under an hour.

  • 12months warranty
  • €30diagnostics incl. VAT

  1. Signs of a worn battery

    • Fast draining and sudden shutdowns
    • Overheating while charging
    • A swollen back — stop using the device immediately in that case

  2. Protect battery health

    Avoid overnight 100% charging and full discharges. But once capacity drops below 80%, only a replacement helps.

  3. Replacement with us

    We fit an OEM battery, verify drain and calibration, and issue a 12-month warranty.

    * if spare parts are in stock

Recognised your problem?

Send an enquiry. Diagnostics (€30 incl. VAT) is confirmed with you before any repair, and you only pay it if we just inspect the device and you do not have it repaired with us.

Start a repair

Battery replacement: prices by model

Prices include VAT, labour and parts. You confirm the final price before the repair, no hidden costs.

All models and prices
All common problems
  • 12-month warranty
  • Original (OEM) parts
  • Your data kept confidential
  • Loaner device for mail-in repairs
  • 3,284+ devices per month