Diagnostics

Phone won’t charge

Device not responding to the charger, or only charging at a specific cable angle? Usually a worn charging port or battery is to blame.

Most common causes

  • Dirt or wear in the charging port
  • A worn-out battery that no longer accepts charge
  • A damaged cable or adapter
  • A fault on the power-management board

What you can check yourself

Try a different cable and charger and gently clean the port with a soft brush. If the issue persists, diagnostics are needed.

How we fix it

Diagnostics tell us whether it’s the port, the battery or the power circuit — we replace only what’s needed, with OEM parts and a 12-month warranty.

Recognised your problem?

Send an enquiry — diagnostics costs €25 incl. VAT and you confirm it before any repair.

How much will my repair roughly cost?
  • 12-month warranty
  • Original (OEM) parts
  • Your data stays safe
  • Loaner device for mail-in repairs
  • 3,284+ devices per month