Diagnostics

Phone fell into water

Acting fast can save the device. Most importantly: do NOT charge it or dry it with a hairdryer — get professional cleaning as soon as possible.

First steps

  • Power off immediately and do not charge
  • Remove cards and wipe the device
  • Rice doesn’t help — moisture stays inside and causes corrosion

Professional cleaning

We disassemble the device, ultrasonically clean the board and remove corrosion before it causes permanent damage. The sooner you come, the better the odds — for the device and your data.

Recognised your problem?

Send an enquiry — diagnostics costs €25 incl. VAT and you confirm it before any repair.

How much will my repair roughly cost?
  • 12-month warranty
  • Original (OEM) parts
  • Your data stays safe
  • Loaner device for mail-in repairs
  • 3,284+ devices per month